Shipping Policy
Shipping Policy
Last updated: September 1, 2026
Thank you for shopping with homesortco. This policy explains how shipping works for orders placed through our store.
Shipping destinations and rates
Shipping availability, methods, and charges are calculated based on your delivery address and are shown at checkout before you place your order. Our storefront is primarily optimized for customers in the United States.
Order processing and delivery
Orders begin processing after payment is successfully confirmed. Processing time can vary by product, inventory availability, and fulfillment location.
Typical delivery is approximately 15–21 days after order confirmation, depending on the product, destination, fulfillment location, and carrier. This is an estimate rather than a guaranteed delivery date. If a more specific estimated delivery window is available, it may be shown during checkout or in your order or shipping communications.
Tracking
When tracking is available for your shipment, tracking details will be sent using the contact information provided with your order. Tracking updates are controlled by the carrier and may take time to appear after a label is created.
Address changes
Please check your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible. We will try to help before fulfillment begins, but we cannot guarantee that an address can be changed once an order is processing or has shipped.
Delivery delays
Delivery estimates are not guaranteed. Carrier delays, severe weather, high-volume periods, customs processing, local disruptions, and other events outside our control may affect delivery times.
International orders
If checkout allows delivery to a destination outside the United States, customs duties, import taxes, brokerage fees, or other local charges may apply. Unless checkout specifically states otherwise, these charges are the customer's responsibility.
Missing, damaged, or incorrect shipments
If your order arrives damaged or incorrect, or if you believe a shipment is missing, contact us with your order number and any relevant photos or tracking information so we can review the issue and help with the appropriate next step.